At Elena’s Divinity, we carefully prepare every order to ensure your jewelry arrives safely.
Processing time
Orders are typically processed within 2–5 business days.
For custom or made-to-order pieces, production time may take longer. If this applies to your order, the estimated timeframe will be communicated before shipping.
Shipping times
Shipping times may vary depending on your location.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping costs
Shipping costs are calculated at checkout and depend on the destination and shipping method selected.
International shipping
We ship internationally. Please note that customs duties or import taxes may apply depending on your country. These charges are the responsibility of the customer.
Lost packages
If your package appears to be lost during transit, please contact us at:
We will do our best to assist you.