Welcome to Elena’s Divinity. By accessing this website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General
Elena’s Divinity offers handcrafted jewelry designed with intention and care.
By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products
All our pieces are crafted using silver, gold, and gold-plated materials, often combined with natural stones.
Due to the handcrafted nature of our jewelry:
- slight variations in color, shape, or finish may occur
- each piece is unique and may not be identical to images shown
These variations are not considered defects.
3. Orders & Availability
All orders are subject to availability and confirmation.
We reserve the right to:
- refuse or cancel an order
- limit quantities per customer
- update product availability at any time
If an order is cancelled after payment, a full refund will be issued.
4. Pricing
All prices are listed in the selected currency and may change without notice.
Prices do not include:
- shipping costs
- customs duties or import taxes (for international orders)
These additional charges are the responsibility of the customer.
5. Payments
We accept secure payments through approved payment providers.
By placing an order, you confirm that:
- the payment details provided are correct
- you are authorized to use the selected payment method
6. Shipping
Orders are processed within a few business days unless otherwise stated.
Delivery times may vary depending on location and external factors.
Elena’s Divinity is not responsible for:
- delays caused by shipping carriers
- customs clearance processes
7. Returns & Refunds
Returns are accepted within 7 days of delivery, under the conditions outlined in our Refund Policy.
Items must be:
- unused
- in original condition
- returned in original packaging
Custom-made pieces, engagement rings, and sale items are non-returnable.
8. Intellectual Property
All content on this website — including images, designs, logos, and text — belongs to Elena’s Divinity and may not be used, copied, or reproduced without permission.
9. Limitation of Liability
Elena’s Divinity is not responsible for:
- misuse of products
- damages caused by improper care
- allergic reactions to materials
Customers are responsible for following care instructions provided.
10. Contact
For any questions regarding these terms, please contact: